Question:Can it be made shorter?
Answer:It cannot be made shorter.
Amazon Customer · March 5, 2022
Question:we live waterfront will this pergola be able to handle some windy days
Answer:Yes we also live on water front Lake Huron and it will hold up to the winds
Amazon Customer · April 15, 2022
Question:How long did it take to assemble the pergola?
Answer:I needed 4 hours.
Bruce Phillips · April 27, 2022
Question:I bought this item on April 3, 2022. When I am supposed to receive it ?
Answer:I ordered mine on March 21, 2022 and received it on April 20, 2022. There were several notices of delivery before it arrived.
Amazon Customer · April 23, 2022
Question:Will this protect you from rain?
Answer:The canopy is water-repellent, it can protect against the drizzle.
PURPLE LEAF CANADA Seller · August 21, 2021
Question:What colour is the aluminum frame?
Answer:Grey just like the picture
Canucklehead · April 20, 2022
Question:Can you buy replacement canopies?
Answer:Please contact Purple Leaf team directly, and they will help you purchase replacement canopies.
PURPLE LEAF CANADA Seller · March 26, 2022
Question:Does the posts have holes at the bottom to anchor it to a deck.
Answer:Yes
Fred s. · April 4, 2022
Question:can I cut 7 inches off the bottom of the posts to make them able to be placed under our roof line
Answer:Not without further adjustments because of how the posts are secured to the feet.
Amazon Customer · April 18, 2022
Question:What is the dimensions of the posts? Are they 4”x4”?
Answer:Yes, it is
Amazon Customer · April 23, 2022
Question:What is the thickness of the aluminum frame?
Answer:It is very sturdy frame with floor screws so it will not move
Amazon Customer · April 23, 2022
Question:I received 2 identical parts and now I can’t complete assembling my pergola. Who do I contact to get the right part?
Answer:Please contact Purple Leaf staff directly, and tell them the part numbers which you need. They will help you fix this situation.
PURPLE LEAF CANADA Seller · October 4, 2021
Question:Is 10'x10' measured between posts?
Answer:Yes
Canucklehead · March 25, 2022
Question:Do you have instructions we didn’t seem to get any 10x13
Answer:Honestly I got the 10x10 and the instructions were kinda useless. Put your top pieces together first. Then top. It pretty much sets itself up once you have all the pieces together.
Brandon Barr · March 30, 2022
Question:What colour is the aluminum?
Answer:It’s a light Grey
Duane Paulowicz · April 20, 2022
Question:Hello do you sell side panels for the pergolas?
Answer:We don't sell side panels for the pergolas.
PURPLE LEAF CANADA Seller · March 30, 2022
Question:Can additional curtains be added to the sides to provide additional shade ?
Answer:The pergola could be hung a additional curtains which should be lighter than 22lbs.
PURPLE LEAF CANADA Seller · September 17, 2021
Question:Can i use spikes to anchor to the ground instead of cement or tiles?
Answer:No. It is heavy and should be secured properly to the ground.
AF · April 20, 2022
Question:How long did it take to receive the pergola ?Been waiting over a month for mine to ship
Answer:It has a very sturdy frame with floor screws so it won’t move
Amazon Customer · April 23, 2022